Effective Date: April 7, 2026
Company Name: Roof Tec
Website: www.roof-tec.net
Contact Email: contact@roof-trc.net
Phone: 206-488-7855

1. Overview

Roof Tec values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you request roofing services, estimates, or interact with our marketing campaigns, including email, SMS (text messages), and phone calls.

2. Information We Collect

We collect information to provide roofing services and communicate effectively with you.

a. Personal Information

• Name
• Phone number
• Email address
• Property address

b. Service Information

• Roofing project details (repairs, replacements, inspections)
• Photos, documents, or insurance-related information

c. Communication Data

• SMS opt-in/opt-out records
• Message history
• Call logs (time, date, duration)

d. Technical Data

• IP address
• Device/browser type
• Website interaction data

3. How We Use Your Information

We use your information to:

• Provide estimates, inspections, and roofing services
• Send appointment reminders and job updates
• Deliver marketing and promotional messages
• Respond to inquiries and customer service requests
• Improve our services and marketing performance
• Meet legal and compliance requirements

4. SMS & Calling Consent (A2P 10DLC Compliance)

By providing your phone number through our website, forms, or advertisements, you expressly consent to receive communications from Roof Tec, including text messages and calls related to:

• Appointment scheduling and reminders
• Service updates and job notifications
• Billing or account-related messages
• Promotions, special offers, and seasonal campaigns

Message Disclosure Requirements:

• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

Opt-In Methods Include:

• Submitting a website form
• Checking a consent checkbox
• Requesting a quote or service
• Calling or messaging us directly

Opt-Out Instructions:

• Reply STOP at any time to unsubscribe from SMS messages
• Reply HELP for assistance
• Contact us directly at: 206-488-7855 or contact@roof-tec.net

Important Compliance Statement:

We comply with applicable messaging laws and regulations, including the Telephone Consumer Protection Act (TCPA) and carrier requirements for A2P 10DLC messaging.

5. Messaging Data & Carrier Compliance

• We maintain records of user consent (opt-ins) for messaging
• We honor all opt-out requests promptly
• We do not send unsolicited messages
• Your mobile information will not be shared or sold to third parties for marketing purposes

6. Sharing of Information

We do not sell your personal information.

We may share data with:

• Messaging platforms and CRM providers (for campaign delivery)
• Roofing crews or subcontractors (only as needed)
• Insurance partners (if requested)
• Legal authorities if required

All third parties are required to safeguard your data.

7. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Maintain compliance records (including SMS consent logs)
• Meet legal and contractual obligations

8. Your Rights

You may:

• Request access, correction, or deletion of your data
• Withdraw consent at any time
• Opt out of marketing communications

Contact: contact@roof-tec.net

9. Data Security

We implement reasonable safeguards to protect your personal information.

10. Cookies & Tracking

We may use cookies and tracking tools to improve website performance and marketing effectiveness.

11. Third-Party Links

We are not responsible for third-party privacy practices.

12. Children’s Privacy

We do not knowingly collect data from individuals under 13.

13. Updates to This Policy

We may update this policy at any time. Changes will be posted with a new effective date.